License Request Issues

Hi! I am unable to submit the form as I keep getting the ‘Fail to Fetch’ error and I’ve tried multiple email addresses across a few hour timespan. Thank you for the help!

Hello,

I was able to submit the form and sign the license successfully, but it has been over 48 hours. Then I have submitted again, but I still not received any email.

Could you please check the status of my request or help me access the dataset?

My email address is: panghaokai421@gmail.com

Thank you.

Hi, I’m getting a “Failed to fetch” error on the organization license form for Ego4D.

I’ve tried submitting it multiple times on different days/times, including Feb 17 and today (Mar 9), but the issue persists. I’m submitting on behalf of an organization.

From the browser console, I’m seeing a failed request around the license submission endpoint, followed by the “Failed to fetch” error. I’m wondering whether this might be a server-side issue, or whether the org license form is currently down.

Happy to share more details if that would help!Would appreciate any guidance.

My email address is: robertzhang@intbot.ai

Thank you.

Hi! I requested a license a year ago but never got around to signing it, since I was actually interested in EgoExo4D. Now I want to use it though and my original HelloSign link leads to a 404, so it seems like it is inactive.

When I try to apply for a new license, I get an error that I need to sign this agreement though.
And when trying to sign up with a new email, I get a “Load failed” error.

Anyone here that can help me?

We were able to submit! We successfully signed on Thursday March 5. We haven’t received an access key yet, though. (janel@…) Is there a long backlog? Or should we re-submit?

Hi! I was able to submit the form but I’m running into similar issues to those above, where I haven’t received an access key after 48 hours (zainhirji26@hotmail.com) Thank you for any advice or help!

Getting the “failed to fetch error” on the org license form for EgoExo4D, since about 3 hours, signing on behalf of an individual. From the console data, I can see an internal server error, so is the server down? Thanks in advance for the help!

I keep getting “Network Error while trying to fetch resource” message when I am trying to register. Has been happening to me for the past few hours. I wonder if anyone has ever been granted a license at all in the last couple years. Thank you very much for your help.

“Failed to fetch” for EgoExo and Ego4D usage agreements at 4:50pm PST on 03/13/2026.

Hi, the key I received 3 weeks ago never works; I kept getting InvalidAccessKeyId from the request. I tried sending out the new application emails, but I never got a response. My email is: kidah1444@gmail.com, my name is: Chung-Ta Huang

Hi! I have been trying to renew my Ego4D license for a few days and always get “Failed to fetch error”. I tried multiple combinations of addresses, each one shorter but nothing works.

Encountered failed to fetch. March 14 and 15th 2026.

Same failed to fetch error. Have been continuously trying from time to time in the past month.

“Failed to fetch” for EgoExo and Ego4D usage agreements at 5:20pm on 03/16/2026.

Hi, this is Hetian Guo. I was able to submit the form but I’m facing similar issues like above, where I haven’t received an access key after 48 hours (hetianguoml@gmail.com). And I have tried resubmitted again. I am sure that i never received an email including the “Access Under Review” email.

Any help would be highly appreciated!

Fail to fetch error

Email - akshat.ron007@gmail.com

“Failed to fetch” for Ego4D usage agreements at 17/03/2026.

Hi,I’m trying to submit the Ego4D dataset access request form, but the page keeps showing “fail to fetch” I’ve tried submitting the form multiple times, but it never goes through.

My email is groochen8@gmail.com

Hi!

I’ve been getting “failed to fetch” error for weeks now when trying to submit Ego4D license form.

The last attempt was 17 March 2026 3:40pm.

My email is juliagontijolopes@gmail.com .

Hi!

I’ve been getting “failed to fetch” error for weeks now when trying to submit Ego4D license form.

The last attempt was 17 March 2026 3:57pm EDT.

My email is rundongluo2002@gmail.com