Hello, I encountered the same error “Failed to Fetch” over the past few days.
Last attempt was at Wed, 01 Apr 2026 05:51:16 GMT.
My email is: syk981103@gmail.com
Thank You
I am also getting the same error of “Failed to Fetch“ for the past couple of days.
My email is chengluye@gmail.com
Thanks!
Hi, I submitted and signed the license agreement but haven’t received an access key. I reentered my request and got an “Access Under Review“. It’s been over 4 days since I signed the license. Is there something I can do about it? My email is chengluye@gmail.com
Hello, I have requested access over 48 hours ago. I signed the license agreement, but I have not received credentials. I tried to submit the form again and got a “Load Failed” error. I would appreciate help with access. My email is emaliem@mit.edu
Hello, I have signed the agreement but I haven’t recevied the “Access Under Review” email for almost a week. Please help with the access, thanks! My email is cmpute@gmail.com
Hello, I am getting the error of “Failed to Fetch” even after numerous attempts.
Can I please get an access for juneoh@seas.upenn.edu ?
Thank you very much!
I’ve signed the agreement but I haven’t recevied the “Access Under Review” email for more than a week. My email is wys000112@gmail.com. Thanks.
I’ve signed the agreement but didn’t recevie the “Access Under Review” email email used was m24gran@gmail.com
Hi, I’ve signed the agreement but I haven’t recevied the “Access Under Review” email for more than a week. My email is kondo.yuki.f26@toyota-ti.ac.jp.
I’ve signed the license agreement but haven’t received the credentials yet for more than a week. The email is: renatocardoso1996@hotmail.com
Thank You
Hello, I am also getting the error of “Failed to Fetch” even after numerous attempts.
Can I please get an access for cccltray@gmail.com ?
Thank you very much!
Hi, I am getting the “Failed to Fetch” error after multiple attempts. Can you please grant access for vasub@oregonstate.edu.
Thank you in advance.
Hi, I am getting the “Failed to Fetch error” as well. I have previously been approved but the system is failing to grant me immediate access as listed in the FAQ.
Email: 19ya1@queensu.ca
Thank you!
Hi, I have tried several times in the last 12 hours, always getting “failed to fetch.” Please help me. My email address is zhou2073@umn.edu
Subject: Ego-Exo4D license request returns HTTP 500
Hello,
I am trying to submit an Individual license request for the Ego-Exo4D dataset.
The form validation succeeds, but the POST request returns HTTP 500 with the following response:
“Failed to send the license agreement. Please try again or contact support if the problem persists.”
I have retried several times and the issue persists.
Request time: August 6, 2026, around 17:30 UTC+8
Email: 25020100138@pop.zjgsu.edu.cn
Could you please help check the license-signing service or manually process my request?
Thank you.