# Fails to get a license

**URL:** <https://discuss.ego4d-data.org/t/fails-to-get-a-license/461>\
**Category:** Q&A\
**Created:** [January 26, 2024, 7:14am UTC](https://discuss.ego4d-data.org/t/fails-to-get-a-license/461 "2024-01-26T07:14:17Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jsleeo424](https://avatars.discourse-cdn.com/v4/letter/j/51bf81/32.png) [@jsleeo424](https://discuss.ego4d-data.org/u/jsleeo424)\
**Post date:** [January 26, 2024, 7:14am UTC](https://discuss.ego4d-data.org/t/fails-to-get-a-license/461/1 "2024-01-26T07:14:17Z")

</div>

Hi, now I’m having trouble to get a license to access the Ego4D dataset.

When I type my address in “[Ego4D Dataset](https://ego4ddataset.com/ego4d-license/)”, I got the error

Value for editable custom\_field ‘Address’ is too long. Approximate max length: 75 chars per line, 1 line(s) (depending on char size). See [Templates with the Dropbox Sign API | Dropbox Sign for Developers](https://developers.hellosign.com/docs/templates/walkthrough/#using-long-text-in-custom-fields)

though my address wasn’t that long. Is there anyone knows the reason and solutions for it?