# Download Forbidden Error

**URL:** <https://discuss.ego4d-data.org/t/download-forbidden-error/1067>\
**Category:** Uncategorized\
**Created:** [November 24, 2025, 11:24am UTC](https://discuss.ego4d-data.org/t/download-forbidden-error/1067 "2025-11-24T11:24:23Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![modiwehere](https://avatars.discourse-cdn.com/v4/letter/m/b3f665/32.png) [@modiwehere](https://discuss.ego4d-data.org/u/modiwehere)\
**Post date:** [November 24, 2025, 11:24am UTC](https://discuss.ego4d-data.org/t/download-forbidden-error/1067/1 "2025-11-24T11:24:23Z")

</div>

I’ve configured the AWS CLI using aws configure with the Access Key ID and Secret Key provided in the access confirmation email. I can successfully run:

```auto
aws sts get-caller-identity

```

which returns:

{“UserId”: “AIDAXXXXXXXXXXXXXXXX”,

“Account”: “XXXXXXXXXXXX”,

“Arn”: “arn:aws:iam::XXXXXXXXXXXX:user/xxxxxx@xxx.xxx”}

This confirms that my credentials are valid and associated with an approved AWS account.

However, when I try to download the dataset using:

```auto
ego4d --output_directory="~/ego4d_data" --datasets viz

```

I receive a **“Forbidden” error**.

Has anyone else encountered a similar “Forbidden” error when using the provided Access Key ID and Secret Key?  
Are these credentials in the email intended for direct data access, or should alternative authentication methods be used for downloading the dataset?