# Q&A **URL:** https://discuss.ego4d-data.org/c/q-a/10.md [Latest](https://discuss.ego4d-data.org/latest.md) · [Categories](https://discuss.ego4d-data.org/categories.md) · [Tags](https://discuss.ego4d-data.org/tags.md) --- ## [About the Q&A category](https://discuss.ego4d-data.org/t/about-the-q-a-category/40)
**Author:** [@ego4d-info](https://discuss.ego4d-data.org/u/ego4d-info)\ **Replies:** 0
Post any Ego-Exo4D or Ego4D related Q&As here and assist the community if you’re able. For Ego4D: also visit our docs and FAQ for common questions. For issues related to data or code for a specific benchmark, please… --- ## ["Fail to fetch" error happens when submitting license form](https://discuss.ego4d-data.org/t/fail-to-fetch-error-happens-when-submitting-license-form/444)
**Author:** [@JianWang](https://discuss.ego4d-data.org/u/JianWang)\ **Replies:** 15\ **Last updated:** [September 21, 2026, 2:05pm UTC](https://discuss.ego4d-data.org/t/fail-to-fetch-error-happens-when-submitting-license-form/444 "2026-09-21T14:05:12Z")
Hello, I am encountering “Fail to Fetch” error when submitting the license form. Does anyone know how to solve that? Best, Jian Wang --- ## [EgoExo Download failed: The AWS Access Key Id you provided does not exist in our records](https://discuss.ego4d-data.org/t/egoexo-download-failed-the-aws-access-key-id-you-provided-does-not-exist-in-our-records/1072)
**Author:** [@predict-woo](https://discuss.ego4d-data.org/u/predict-woo)\ **Replies:** 2\ **Last updated:** [May 26, 2026, 10:34am UTC](https://discuss.ego4d-data.org/t/egoexo-download-failed-the-aws-access-key-id-you-provided-does-not-exist-in-our-records/1072 "2026-05-26T10:34:49Z")
I got my access keys along time ago, and when I re-requested them, I got the immediately. However, these keys to not work. And the weird thing is the webui works so I don’t get what is happening. My email is andrye@eth… --- ## [Query to identify the unblurred videos](https://discuss.ego4d-data.org/t/query-to-identify-the-unblurred-videos/1254)
**Author:** [@robomotic](https://discuss.ego4d-data.org/u/robomotic)\ **Replies:** 1\ **Last updated:** [May 13, 2026, 8:37am UTC](https://discuss.ego4d-data.org/t/query-to-identify-the-unblurred-videos/1254 "2026-05-13T08:37:22Z")
Hello, I am a privacy researcher and I want to perform some egocentric blurring on the clear videos, you mentioned this in the docs: In total, 612 hours of the EGO4D dataset contains video where participants consented … --- ## [Unable to send request(fail to fetch)](https://discuss.ego4d-data.org/t/unable-to-send-request-fail-to-fetch/1203)
**Author:** [@ulica](https://discuss.ego4d-data.org/u/ulica)\ **Replies:** 0\ **Last updated:** [March 16, 2026, 4:11am UTC](https://discuss.ego4d-data.org/t/unable-to-send-request-fail-to-fetch/1203 "2026-03-16T04:11:45Z")
I encountered “500 server error“ when requesting the Ego Exo-4D dataset --- ## [I sent request but got the error Failed to fetch](https://discuss.ego4d-data.org/t/i-sent-request-but-got-the-error-failed-to-fetch/1082)
**Author:** [@phuongttn](https://discuss.ego4d-data.org/u/phuongttn)\ **Replies:** 2\ **Last updated:** [March 16, 2026, 4:08am UTC](https://discuss.ego4d-data.org/t/i-sent-request-but-got-the-error-failed-to-fetch/1082 "2026-03-16T04:08:50Z")
Dear authors I downloaded, decode and retrieve frames. But due to lịmitation in storage, i deleted the downloaded files. and when i run hamer evaluation, i got some problems Now i want to download again to check again … --- ## [Ego4d download failed with Forbidden access error](https://discuss.ego4d-data.org/t/ego4d-download-failed-with-forbidden-access-error/1048)
**Author:** [@hd94](https://discuss.ego4d-data.org/u/hd94)\ **Replies:** 12\ **Last updated:** [February 12, 2026, 1:01am UTC](https://discuss.ego4d-data.org/t/ego4d-download-failed-with-forbidden-access-error/1048 "2026-02-12T01:01:06Z")
Hello, I’ve been trying to download the Ego4d dataset but I keep getting the Forbidden access error: “botocore.exceptions.ClientError: An error occurred (403) when calling the HeadObject operation: Forbidden“. I just re… --- ## [Unable to download the dataset](https://discuss.ego4d-data.org/t/unable-to-download-the-dataset/1161)
**Author:** [@DatWilliam](https://discuss.ego4d-data.org/u/DatWilliam)\ **Replies:** 1\ **Last updated:** [February 12, 2026, 12:58am UTC](https://discuss.ego4d-data.org/t/unable-to-download-the-dataset/1161 "2026-02-12T00:58:57Z")
Hey, I got my credentials yesterday and entered them via “python -m awscli configure” but when I try to use the command “ego4d --output\_directory=“~/ego4d\_data” --datasets full\_scale annotations” i get the response “bot… --- ## [Unable to send request ("template\_ids must be an array of strings" Error)](https://discuss.ego4d-data.org/t/unable-to-send-request-template-ids-must-be-an-array-of-strings-error/1119)
**Author:** [@dwsmart32](https://discuss.ego4d-data.org/u/dwsmart32)\ **Replies:** 4\ **Last updated:** [February 10, 2026, 10:15pm UTC](https://discuss.ego4d-data.org/t/unable-to-send-request-template-ids-must-be-an-array-of-strings-error/1119 "2026-02-10T22:15:21Z")
I’ve getting the new error “template\_ids must be an array of strings“. After clicking the submit button(Ego4D Dataset), I got “template\_ids must be an array of strings” Error. Please let me know how should I handle this… --- ## [Access ID and Access Key is NULL](https://discuss.ego4d-data.org/t/access-id-and-access-key-is-null/881)
**Author:** [@hanyu](https://discuss.ego4d-data.org/u/hanyu)\ **Replies:** 61\ **Last updated:** [February 4, 2026, 6:36pm UTC](https://discuss.ego4d-data.org/t/access-id-and-access-key-is-null/881 "2026-02-04T18:36:12Z")
I received this egoexo4D this dataset as a license to use it, but the Access ID and Access Key are empty inside the email I received, nothing. Please you help me to check it, please, thank you. My email is 1458241939@q… --- ## [Can a company agree to a license for only specific countries/ regions](https://discuss.ego4d-data.org/t/can-a-company-agree-to-a-license-for-only-specific-countries-regions/1107)
**Author:** [@companypost](https://discuss.ego4d-data.org/u/companypost)\ **Replies:** 0\ **Last updated:** [January 16, 2026, 8:32am UTC](https://discuss.ego4d-data.org/t/can-a-company-agree-to-a-license-for-only-specific-countries-regions/1107 "2026-01-16T08:32:07Z")
Hi, I have been looking into getting a comercial license for the ego 4D dataset, however at my origanisation their are concerns about having to sign an agreeement that includes institutions all over the world, the fear … --- ## [Missing files in keystep recognition benchmark](https://discuss.ego4d-data.org/t/missing-files-in-keystep-recognition-benchmark/1044)
**Author:** [@Amiam](https://discuss.ego4d-data.org/u/Amiam)\ **Replies:** 1\ **Last updated:** [December 22, 2025, 12:37am UTC](https://discuss.ego4d-data.org/t/missing-files-in-keystep-recognition-benchmark/1044 "2025-12-22T00:37:21Z")
Hi, I’m trying to download the following files regarding the fine-grained keystep benchmark: keystep\_segment\_test\_unannotated.json keystep\_segment\_train.json keystep\_segment\_val.json label\_mapping.csv As reported in t… --- ## [EgoExo4D hand tracking](https://discuss.ego4d-data.org/t/egoexo4d-hand-tracking/1055)
**Author:** [@cscandkswon](https://discuss.ego4d-data.org/u/cscandkswon)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 4:42pm UTC](https://discuss.ego4d-data.org/t/egoexo4d-hand-tracking/1055 "2025-10-17T16:42:18Z")
Hello EgoExo4D team! Thank you for sharing such a wonderful dataset. In the Aria MPS service, hand tracking is provided. To obtain the hand tracking results, should I run MPS on the VRS files in the dataset? Thank you! … --- ## [ERROR downloading fut\_loc dataset](https://discuss.ego4d-data.org/t/error-downloading-fut-loc-dataset/1051)
**Author:** [@JesseA](https://discuss.ego4d-data.org/u/JesseA)\ **Replies:** 0\ **Last updated:** [October 15, 2025, 5:21pm UTC](https://discuss.ego4d-data.org/t/error-downloading-fut-loc-dataset/1051 "2025-10-15T17:21:15Z")
I need help. I keep getting this error when i try to download the ego4d forecasting specific dataset (fut\_loc). I have followed every direction provided on the git platform. I also tried using cisco vpn to connect to my… --- ## [Keystep benchmarks](https://discuss.ego4d-data.org/t/keystep-benchmarks/548)
**Author:** [@dikoanxh](https://discuss.ego4d-data.org/u/dikoanxh)\ **Replies:** 10\ **Last updated:** [September 26, 2025, 5:23pm UTC](https://discuss.ego4d-data.org/t/keystep-benchmarks/548 "2025-09-26T17:23:51Z")
Hi there, I am trying to download the keysteps features and annotations. It gives a general annotation file without segments and keystep names/IDs. Is it possible to download them yet? Same thing regarding the omnivore f… --- ## [About the access id and key](https://discuss.ego4d-data.org/t/about-the-access-id-and-key/1015)
**Author:** [@Ryan](https://discuss.ego4d-data.org/u/Ryan)\ **Replies:** 0\ **Last updated:** [September 3, 2025, 8:27am UTC](https://discuss.ego4d-data.org/t/about-the-access-id-and-key/1015 "2025-09-03T08:27:07Z")
Hello, first of all, thank you for granting me access to this dataset. However, my access ID and access key fields are empty; there is nothing in them. --- ## [Ego camera pose mismatch with number of frames](https://discuss.ego4d-data.org/t/ego-camera-pose-mismatch-with-number-of-frames/981)
**Author:** [@cdhere](https://discuss.ego4d-data.org/u/cdhere)\ **Replies:** 0\ **Last updated:** [July 17, 2025, 10:32pm UTC](https://discuss.ego4d-data.org/t/ego-camera-pose-mismatch-with-number-of-frames/981 "2025-07-17T22:32:43Z")
Hi team, I’m trying to get the ego (aria) camera poses for each frame extracted from the take-level trimmed videos. However, the number of extracted frames from the videos is always 2 more than the number of provided pos… --- ## [Getting access to EgoHand POTTER model weights](https://discuss.ego4d-data.org/t/getting-access-to-egohand-potter-model-weights/977)
**Author:** [@jaychong](https://discuss.ego4d-data.org/u/jaychong)\ **Replies:** 0\ **Last updated:** [July 10, 2025, 7:17pm UTC](https://discuss.ego4d-data.org/t/getting-access-to-egohand-potter-model-weights/977 "2025-07-10T19:17:48Z")
How can I get access to the checkpoint file here? ego-exo4d-egopose/handpose/models/POTTER at main · EGO4D/ego-exo4d-egopose · GitHub The google drive link doesn’t seem to have access. --- ## [An error with downloading ego4d dataset](https://discuss.ego4d-data.org/t/an-error-with-downloading-ego4d-dataset/150)
**Author:** [@nothing](https://discuss.ego4d-data.org/u/nothing)\ **Replies:** 9\ **Last updated:** [June 7, 2025, 6:44am UTC](https://discuss.ego4d-data.org/t/an-error-with-downloading-ego4d-dataset/150 "2025-06-07T06:44:49Z")
Hello, thank you for your work, I have received the permission to download. But I’m having trouble downloading it. Firstly I ran “aws configure” and entered my Access Key ID and Access Key. Then I tried many names when e… --- ## [Question Regarding Downloading NLQ clips](https://discuss.ego4d-data.org/t/question-regarding-downloading-nlq-clips/939)
**Author:** [@RyanPan](https://discuss.ego4d-data.org/u/RyanPan)\ **Replies:** 4\ **Last updated:** [May 22, 2025, 6:20pm UTC](https://discuss.ego4d-data.org/t/question-regarding-downloading-nlq-clips/939 "2025-05-22T18:20:22Z")
Hello everyone! I was just trying to download the NLQ clips of the dataset using this command: ego4d --output\_directory=“./ego4d\_data/” --datasets annotations clips --benchmarks NLQ However, this does not download the … --- ## [Semantic search loading time](https://discuss.ego4d-data.org/t/semantic-search-loading-time/943)
**Author:** [@simsbukhari](https://discuss.ego4d-data.org/u/simsbukhari)\ **Replies:** 0\ **Last updated:** [May 19, 2025, 2:51pm UTC](https://discuss.ego4d-data.org/t/semantic-search-loading-time/943 "2025-05-19T14:51:09Z")
I have been trying to run a semantic search in the visualization tool to get relevant uids which I can pass to the CLI to only download those videos. However, the semantic search is taking forever to load. I have not … --- ## [Questions Regarding Submission Format and Evaluation Errors for EgoExo4D Demonstrator Proficiency Estimation](https://discuss.ego4d-data.org/t/questions-regarding-submission-format-and-evaluation-errors-for-egoexo4d-demonstrator-proficiency-estimation/882)
**Author:** [@Hiroki\_Nishihara](https://discuss.ego4d-data.org/u/Hiroki_Nishihara)\ **Replies:** 0\ **Last updated:** [April 21, 2025, 7:31am UTC](https://discuss.ego4d-data.org/t/questions-regarding-submission-format-and-evaluation-errors-for-egoexo4d-demonstrator-proficiency-estimation/882 "2025-04-21T07:31:38Z")
Dear Organizers, I hope this message finds you well. I have a few questions regarding the EgoExo4D Demonstrator Proficiency Estimation competition. Previously, I posted these questions as issues on GitHub. However, si… --- ## [Anyway to update from Ego-Exo4D v1 to v2?](https://discuss.ego4d-data.org/t/anyway-to-update-from-ego-exo4d-v1-to-v2/874)
**Author:** [@xz4863](https://discuss.ego4d-data.org/u/xz4863)\ **Replies:** 0\ **Last updated:** [April 1, 2025, 8:17pm UTC](https://discuss.ego4d-data.org/t/anyway-to-update-from-ego-exo4d-v1-to-v2/874 "2025-04-01T20:17:04Z")
Hi there, I already have Ego-Exo4D v1 a while ago. Now I want to update it to v2 instead of download the whole v2 dataset from scratch. Is there anyway to do that using Ego4D package? Best, Xu --- ## [MMG-Ego4D GitHub link is down](https://discuss.ego4d-data.org/t/mmg-ego4d-github-link-is-down/397)
**Author:** [@Roya](https://discuss.ego4d-data.org/u/Roya)\ **Replies:** 2\ **Last updated:** [March 10, 2025, 2:27pm UTC](https://discuss.ego4d-data.org/t/mmg-ego4d-github-link-is-down/397 "2025-03-10T14:27:06Z")
Hi. I accessed the following link on MMG-Ego4D this morning, but it raised a 404 error. https://github.com/facebookresearch/MMG%20Ego4D I was wondering if it is unaccessible now or how I can access it. Thank you very … --- ## [Ego4d clip names not present in the moments annotation json files](https://discuss.ego4d-data.org/t/ego4d-clip-names-not-present-in-the-moments-annotation-json-files/856)
**Author:** [@zahrav](https://discuss.ego4d-data.org/u/zahrav)\ **Replies:** 0\ **Last updated:** [February 28, 2025, 8:08pm UTC](https://discuss.ego4d-data.org/t/ego4d-clip-names-not-present-in-the-moments-annotation-json-files/856 "2025-02-28T20:08:21Z")
I just downloaded clips dataset using the following command: ego4d --output\_directory="data" --datasets clip\_256ss --benchmarks EM but the issue is that I don’t see any of the filenames (for individual downloaded clip)… --- ## [Some confusion on Future Hands Prediction benchmark](https://discuss.ego4d-data.org/t/some-confusion-on-future-hands-prediction-benchmark/851)
**Author:** [@lyccnb](https://discuss.ego4d-data.org/u/lyccnb)\ **Replies:** 0\ **Last updated:** [February 24, 2025, 3:35am UTC](https://discuss.ego4d-data.org/t/some-confusion-on-future-hands-prediction-benchmark/851 "2025-02-24T03:35:04Z")
Hi, I’m a bit confused about the annotations in the Future Hands Prediction benchmark. Are the bounding boxes exact? For example, in the annotation from v1/annotations/fho\_hands\_train.json: "clips": \[ ... { … --- ## [Downloading specific exo view videos](https://discuss.ego4d-data.org/t/downloading-specific-exo-view-videos/739)
**Author:** [@rurubear](https://discuss.ego4d-data.org/u/rurubear)\ **Replies:** 1\ **Last updated:** [December 23, 2024, 7:58pm UTC](https://discuss.ego4d-data.org/t/downloading-specific-exo-view-videos/739 "2024-12-23T19:58:07Z")
Sorry if this has been asked before, I couldn’t find more information. While I understand I can download specific takes, I was wondering if I can download the best exo views (if I have the name avail like “cam01”) instea… --- ## [Missing videos when downloading EgoExo4D dataset](https://discuss.ego4d-data.org/t/missing-videos-when-downloading-egoexo4d-dataset/796)
**Author:** [@dhkim0225](https://discuss.ego4d-data.org/u/dhkim0225)\ **Replies:** 1\ **Last updated:** [December 23, 2024, 7:50pm UTC](https://discuss.ego4d-data.org/t/missing-videos-when-downloading-egoexo4d-dataset/796 "2024-12-23T19:50:24Z")
Hello, I’m building the TokenBench dataset, which includes 200 videos from the EgoExo4D project. I’ve been using the Ego4D CLI to download both v1 and v2 videos. However, I’ve encountered an issue where several videos… --- ## [How to get untrimmed videos](https://discuss.ego4d-data.org/t/how-to-get-untrimmed-videos/785)
**Author:** [@Yong.Y](https://discuss.ego4d-data.org/u/Yong.Y)\ **Replies:** 1\ **Last updated:** [December 23, 2024, 6:43pm UTC](https://discuss.ego4d-data.org/t/how-to-get-untrimmed-videos/785 "2024-12-23T18:43:36Z")
Hi, can you provide the video with key step annotation but not segmented into clips? --- ## [Unable to submit the license](https://discuss.ego4d-data.org/t/unable-to-submit-the-license/479)
**Author:** [@Liym](https://discuss.ego4d-data.org/u/Liym)\ **Replies:** 30\ **Last updated:** [December 23, 2024, 6:40pm UTC](https://discuss.ego4d-data.org/t/unable-to-submit-the-license/479 "2024-12-23T18:40:41Z")
Hi, I am facing troubles to submit information on Ego4D Dataset. Nothing happens after I click the “submit” button. [Next page](https://discuss.ego4d-data.org/c/q-a/10.md?page=1)